19 December 2018

Telemedicine: Complete Corporate Health’s Solution to Rural and Remote Injury Management

In today’s ever-changing Workers’ Compensation market, controlling medical costs associated with on-the-job injuries has become increasingly challenging. Self-insured employers are always on the lookout for solutions to solve core issues across the healthcare delivery system.

Could Telemedicine be your answer?

Telemedicine is health-related services and advice delivered wherever needed via telecommunication platforms, such as Skype for Business, Zoom or even FaceTime.

As anyone working in rural and remote sites will know, taking your workers off-site to see a doctor can be difficult, costly, and time-consuming. When an injury has occurred after-hours, it becomes even more challenging to get the help you need when you need it. Access to quality – and timely – medical care and advice is crucial for any business operating in remote or rural locations.

Telemedicine offers a solution.

With the use of online telehealth platforms, the right treatment and advice can be provided immediately following a workplace injury. This protects the health and safety of your employee, along with assisting their rehabilitation process and their ability to remain at work. Sending an employee off-site increases the likelihood of a longer absence from work – as well as presenting a chance they may not return at all.

Complete Corporate Health has been using telemedicine since 2011 to assist employers with injury management. Our Telemedicine solution allows you to have access to professional medical advice 24 hours a day, seven days a week. Your injured workers will have immediate access to our range of qualified medical personnel including doctors, nurses and allied health professionals.

When it comes to healthcare, security is always paramount for both employer and employee. At Complete Corporate Health, our Telemedicine service is conducted via Skype for Business or Zoom Business which provides enterprise-grade security on a user-friendly platform.

How does it work?

All you need is access to the internet, a webcam and a designated room for the privacy of your affected employee during the consultation.

For the best outcomes for your organisation and employees, it is best if the on-site medic/ first aider or rehabilitation coordinator are present in the room for the consultation. Review your organisation’s policies to ensure you are meeting the correct standards.

In order to make a proper diagnosis despite the distance, there are a range of tools available which assist in a Telemedicine consultation. CCH can provide tools such as a digital stethoscope – for listening to heart and lungs during consultations – and digital otoscopes for ear examinations.

Immediate health advice – instant savings

Not just efficient and timely, Telemedicine offers a company significant savings on medical costs while providing immediate and early medical assistance to safely manage injuries and illnesses. Telehealth solutions reduce claim costs, cut down wasted travel-time, and increase employee and business productivity throughout the injury and recovery process.

Telemedicine makes remote injury management easy when you are on-site, helping your company protect both the health of your employees and the profitability of your business.

Talk to our CCH team to see if Telemedicine could be the solution to your rural and remote injury management.